🔐 Privacy Policy & Terms of Use for Universal Hub

Operated by Universal Hub LLC

Effective Date: August 20, 2024   Last Updated: August 30, 2025

Universal Hub LLC (“we,” “us,” or “our”) is committed to protecting the privacy and trust of healthcare professionals and the practices we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access our website or use our services. By continuing to use our website or services, you acknowledge and agree to the practices described in this Privacy Policy and Terms of Use.

1. Information We Collect

We may collect:

• Name, email, phone number, job title, organization
• Healthcare credentials or practice details
• Message interaction data (e.g., SMS replies, email engagement)
• Device/browser information through cookies and analytics
• Data submitted via forms or downloadable content

2. How We Use Your Information

We use your data to:

• Provide tailored services to healthcare professionals
• Send SMS, email, or phone communications (with consent and is never shared with third parties for marketing purposes)
• Respond to inquiries and support requests
• Share educational or promotional content
• Improve website experience and service offerings
• Comply with regulatory obligations

3. SMS & Email Consent

By providing your phone number or email and checking the consent box, you agree to receive:

• Text messages (SMS/MMS)
• Emails related to our services

Message frequency may vary. Message and data rates may apply. You may opt out anytime by replying STOP or clicking Unsubscribe and HELP if you require assistance.

4. Cookies & Tracking

We use cookies and similar tools to:

• Enhance user experience
• Analyze traffic and usage
• Provide targeted advertising (if applicable)

You can adjust cookie settings via your browser.

5. Data Security

We implement technical and organizational safeguards to protect your information. While no system is flawless, we follow best practices to reduce risk.

6. Data Sharing

We take your privacy seriously and only share personal data when necessary to deliver our services or comply with legal obligations.

We do not sell personal data. We may share it with:

• Legal authorities, where required by law or regulation
• Trusted third-party service providers, such as CRM systems, analytics platforms, and SMS/email delivery services, who help us operate our business. These providers are contractually bound to safeguard your data and use it only for the purposes we specify

We do not share or sell mobile phone contact information to third parties for their own marketing purposes. Any SMS, email, or phone communications are sent only with your prior consent and strictly in accordance with this policy. No mobile opt-in data will be shared with third parties.

7. Your Rights

You have the right to:

• Access, Correct, or Delete your personal data
• Withdraw consent (where applicable)
• Request a data copy (where applicable)

To exercise any of these rights, please contact us at INFO@UNIVERSALHUB.US. We may need to verify your identity before fulfilling your request.

8. HIPAA Compliance (If Applicable)

If we handle Protected Health Information (PHI) on behalf of a covered entity, we do so in compliance with HIPAA and under an appropriate Business Associate Agreement (BAA).

9. Updates to This Policy

We may update this Privacy Policy. Updates will be posted on this page with a new “Last Updated” date.

TERMS & CONDITIONS

1. Intended Use

Our services are intended for use by licensed healthcare professionals and organizations based in the United States.

2. Consent to Receive Communications

By submitting your contact details and consenting:

• You agree to receive SMS, email, or phone communications from us
• You understand message/data rates may apply
• You may opt out anytime via STOP or Unsubscribe

3. No Medical Advice

We do not provide medical advice or services. Our offerings support healthcare professionals but do not replace clinical judgment.

4. Intellectual Property

All content, branding, and materials are owned by Universal Hub LLC. You may not copy or reuse content without permission.

5. Prohibited Conduct

You agree not to:

• Misrepresent your credentials
• Use our services unlawfully or in violation of these Terms
• Interfere with our systems or attempt unauthorized access

6. Limitation of Liability

We are not responsible for indirect or consequential damages. Service interruptions, delays, or content errors are not grounds for liability.

7. Changes to Terms

We may modify these Terms at any time. Changes take effect upon posting to this page.

8. Governing Law

These Terms & Conditions, including any related policies such as our Privacy Policy, are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of laws principles. We also comply with applicable data protection laws in other jurisdictions, including the New York SHIELD Act, when processing personal information of residents in those regions.

 CONTACT US

For any questions about this Privacy Policy or Terms & Conditions, contact:
Business Address: 418 Broadway, Ste 4808 Albany, NY 12207
Email: info@universalhub.us Phone: (518) 940-4502